Ep 112 – When is it Ok to Fire a Customer or Client?

  Click to Listen to the Show: Episode 112 The Local Small Business Coach Podcast   ~ Here is what we discuss in today's episode: Sometimes you need to fire a client or customer in your small business Is it [...]

Episode 54 – Is the Customer Always Right?

Episode 54 – Is the Customer Always Right? Maybe not, but they aren’t wrong as often as you might think!   In today’s episode: We We discuss how we get defensive whenever a customer complains about something. Too often we assume [...]