Look at Your Business Through the Eyes of Your Customers.
Episode 241 – The Local Small Business Coach Podcast
Don't Assume Your Customers Know What to Do Next
A big mistake that business owners make is, they assume their customers know the next step in the decision-making process. When folks don’t know what to do, they tend to do nothing. We assume they do since we have done this a million times but for many customers, it is their first. Let’s discuss how you need to look at your processes through the eyes of your customers.
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