Remember: You Get What You Inspect
Episode 189 – The Local Small Business Coach Podcast
Here is what we discuss in today's episode:
Do Your Employees Know Your Standards?
I want to discuss standards and how well do you hold your team to your standards. I’m not just talking about telling them, I’m talking about living them to the fullest. That you walk the talk and that your entire team knows where the bar is and that it is unacceptable any other way. Your standards on service, in-stock, maintenance, & quality need to be clearly communicated. I’ll share some examples from my past and challenge you to take a look in the mirror for your business. Remember: You Get What You Inspect
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